Privacy policy

Effective Date: September 17, 2026

More Than Games respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

1. Business Information

More Than Games
4901 E Silver Springs Blvd, Ste 703-704
Ocala, FL 34470
United States

Email: support@morethangamez.com
Phone: +1 (352) 355-1577

2. Personal Information We Collect

Depending on how you interact with our store, we may collect:

Contact Information

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Order and Transaction Information

  • Products purchased or viewed

  • Order number

  • Order history

  • Payment status

  • Shipping and tracking information

  • Returns, refunds, and customer-service records

Payment Information

Payments are processed by third-party payment providers. More Than Games generally does not directly store complete payment-card numbers or security codes.

Payment providers may collect and process payment information according to their own privacy policies.

Account Information

If you create an account, we may collect:

  • Account login details

  • Saved addresses

  • Order history

  • Account preferences

Device and Website Information

When you use our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Referring website

  • Approximate location

  • Shopping and browsing activity

  • Cookie and analytics information

Communications

We may collect information you provide when you:

  • Contact customer support

  • Submit a contact form

  • Request a return or refund

  • Report a damaged or missing order

  • Subscribe to marketing communications

  • Submit a review or other content

3. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders

  • Collect and verify payments

  • Provide shipping and tracking information

  • Manage returns, refunds, cancellations, and disputes

  • Communicate about orders and customer-service requests

  • Create and manage customer accounts

  • Detect and prevent fraud or unauthorized transactions

  • Maintain website security

  • Improve our products, website, and customer experience

  • Measure website and advertising performance

  • Provide personalized content or advertising where permitted

  • Send marketing communications with appropriate consent

  • Comply with legal, tax, accounting, and regulatory obligations

  • Enforce our policies and Terms of Service

4. How We Disclose Personal Information

We may disclose personal information to service providers that help operate our business, including:

  • Ecommerce and website-hosting providers

  • Payment processors

  • Shipping carriers and fulfillment providers

  • Fraud-prevention and security providers

  • Analytics and advertising providers

  • Customer-support and communication platforms

  • Professional advisers, such as accountants, insurers, and attorneys

  • Government authorities when legally required

These providers may access information only as necessary to perform services for us or satisfy their legal obligations.

We may also disclose information:

  • With your direction or consent

  • To complete a requested transaction

  • In connection with a merger, acquisition, financing, sale, or transfer of business assets

  • To investigate fraud, security incidents, or policy violations

  • To comply with court orders, subpoenas, or other legal requirements

  • To protect the rights, safety, and property of More Than Games, our customers, or others

5. Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to offer products and services.

Shopify may collect and process personal information when you visit our store, create an account, or complete a purchase.

You can learn more by reviewing Shopify’s Consumer Privacy Policy.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning properly

  • Remember account and cart preferences

  • Maintain website security

  • Understand how visitors use the website

  • Measure website and advertising performance

  • Personalize content and advertisements where permitted

Some cookies are necessary for the website to function. Other cookies may be optional, depending on applicable law and your location.

You can control cookies through your browser settings and any consent controls available on our website. Disabling certain cookies may affect website functionality.

7. Analytics and Advertising

We may use analytics and advertising services to understand website traffic, measure campaign performance, and provide relevant advertising.

These providers may collect information about your device and browsing activity using cookies or similar technologies.

Where required, we will request consent before using nonessential advertising or analytics technologies.

8. Marketing Communications

If you subscribe to promotional emails or text messages, we may send information about:

  • New products

  • Preorders and releases

  • Promotions

  • Store announcements

  • Collectible and trading-card updates

You may unsubscribe from marketing emails by using the unsubscribe link included in the message.

You may opt out of marketing text messages by following the instructions included in the message. Transactional communications concerning orders, payments, shipping, security, or customer support may still be sent when necessary.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request a copy of your personal information

  • Opt out of certain targeted advertising

  • Opt out of the sale or sharing of personal information where applicable

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Appeal a decision involving a privacy request

  • Receive equal service without unlawful discrimination for exercising your rights

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy request, email support@morethangamez.com with the subject line:

Privacy Request

Include your name, email address associated with your account or order, and the nature of your request. We may need to verify your identity before completing the request.

10. Sale or Sharing of Personal Information

More Than Games does not sell personal information for money.

Some privacy laws may define certain advertising or analytics activities as “selling,” “sharing,” or “targeted advertising,” even when no money is exchanged.

Where applicable, you may use the privacy-preference controls available on our website or contact support@morethangamez.com to submit an opt-out request.

11. Global Privacy Control

Where required by applicable law, we will process recognized browser-based opt-out signals, such as Global Privacy Control, as a request to opt out of applicable data sales, sharing, or targeted advertising for that browser and device.

12. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders and provide customer service

  • Maintain transaction and business records

  • Prevent fraud

  • Resolve disputes

  • Enforce agreements

  • Meet tax, accounting, insurance, and legal requirements

Retention periods vary depending on the type of information and the purpose for which it was collected.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online transmission or storage system can be guaranteed completely secure. Customers should use strong passwords and keep account credentials confidential.

If you believe your account or personal information has been compromised, contact us immediately.

14. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact support@morethangamez.com so we can review and, where appropriate, delete the information.

15. Third-Party Websites

Our website may contain links to websites operated by other organizations.

We are not responsible for the privacy, security, or content practices of independent third-party websites. Review their privacy policies before providing personal information.

16. International Data Processing

Our service providers may process personal information in locations outside your state or country.

When information is transferred, it may be subject to the laws of the location where it is processed. We and our providers use appropriate safeguards where required by applicable law.

17. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, business practices, technologies, or legal requirements.

The revised policy will be published on this page with an updated effective date.

18. Contact Us

For questions, complaints, or privacy requests, contact:

More Than Games
4901 E Silver Springs Blvd, Ste 703-704
Ocala, FL 34470
United States

Email: support@morethangamez.com
Phone: +1 (352) 355-1577