Privacy policy
Effective Date: August 06, 2026
At More Than Games, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, purchasing products, creating an account, or contacting our customer support team.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
1. Information We Collect
Depending on how you interact with our store, we may collect the following categories of information:
Personal and Contact Information
- Full name
- Email address
- Telephone number
- Billing and shipping addresses
Order and Transaction Information
- Products purchased
- Order numbers
- Purchase history
- Returns and refunds
- Shipping and delivery information
- Transaction details
Payment Information
Payments are processed through the payment providers available at checkout. We generally do not directly store complete credit or debit card numbers, CVV codes, or other complete payment credentials.
Technical and Usage Information
- IP address
- Browser and device information
- Website activity
- Referring pages
- Cookie and similar technology information
Customer Support Information
When you contact us, we may collect your messages, order information, photographs, attachments, and other information you voluntarily provide to resolve your request.
2. How We Use Your Information
We may use personal information to:
- Process and fulfill orders.
- Process payments and refunds.
- Arrange shipping and provide tracking information.
- Communicate about orders, returns, cancellations, and customer service requests.
- Maintain customer accounts.
- Prevent fraud, unauthorized transactions, and other misuse.
- Maintain and improve our website and services.
- Understand how customers interact with our store.
- Send marketing communications where permitted and where you have provided any required consent.
- Comply with applicable legal, accounting, tax, and regulatory obligations.
- Enforce our policies and protect our legal rights.
3. How We Share Personal Information
We may share personal information with service providers when reasonably necessary to operate our business.
These may include:
- Payment processors that process transactions.
- Shipping and logistics providers that deliver customer orders.
- Ecommerce and website providers that help operate our online store.
- Hosting and technology providers that support our website.
- Analytics providers that help us understand website performance.
- Marketing providers, where applicable and permitted.
- Fraud prevention and security providers.
- Professional advisers such as accountants, lawyers, or insurers where necessary.
We may also disclose information where required by law, legal process, court order, or governmental request, or where reasonably necessary to protect our business, customers, or others.
4. Sale or Sharing of Personal Information
More Than Games does not sell personal information for money in the ordinary meaning of the term.
However, certain advertising, analytics, or cookie technologies may constitute a "sale," "sharing," or targeted advertising under some U.S. state privacy laws.
Where required, we provide customers with applicable privacy choices and opt-out mechanisms.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, and similar technologies.
These technologies may be used to:
- Keep your shopping cart working.
- Remember preferences.
- Maintain website security.
- Understand website traffic and performance.
- Improve functionality.
- Measure marketing effectiveness where applicable.
Where required, you may manage non-essential cookies through the cookie or privacy controls available on our website.
Your browser may also allow you to block or delete cookies. Disabling certain cookies may affect website functionality.
6. Marketing Communications
If you choose to receive promotional emails or other marketing communications, we may send information about products, new releases, promotions, or other store updates.
You may unsubscribe from promotional emails by using the unsubscribe link provided in the applicable message.
Even if you unsubscribe from marketing, we may continue sending non-promotional communications necessary to service your account or orders.
7. Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Obtain information about how your data is collected and used.
- Request a portable copy of certain information where applicable.
- Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
- Withdraw consent where processing is based on consent.
- Appeal certain decisions regarding a privacy request where applicable.
- Exercise applicable privacy rights without unlawful discrimination.
These rights are subject to legal limitations and exceptions.
8. Privacy Requests
To submit a privacy request, contact:
Email: support@morethangamez.com
Phone: +1 352-355-1577
Please clearly state that your request concerns your privacy rights.
We may need to verify your identity before completing certain requests. This helps prevent unauthorized access to or deletion of another person's information.
Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.
9. Global Privacy Control
Where required by applicable law and technically supported, we will process recognized browser-based universal opt-out preference signals, such as Global Privacy Control (GPC), as applicable to the browser or device sending the signal.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing and documenting transactions.
- Providing customer support.
- Maintaining business and accounting records.
- Preventing fraud and abuse.
- Resolving disputes.
- Complying with tax and legal obligations.
- Enforcing agreements.
Retention periods may vary depending on the type of information and applicable legal requirements.
11. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should never send us complete payment-card numbers, CVV codes, account passwords, or other unnecessary sensitive credentials through email or customer-support messages.
12. Children's Privacy
Our online store is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us in circumstances prohibited by applicable law, please contact us so we can review the matter and take appropriate action.
13. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
More Than Games does not control the privacy practices of independent third-party websites. We encourage you to review their privacy policies before providing personal information.
14. Payment Processing
Payments made through our website are processed using the payment options presented during checkout.
Payment processors may independently collect and process information necessary to complete your transaction and prevent fraud. Their handling of personal information is also governed by their respective privacy practices.
15. Shipping Providers
We may provide necessary information to shipping and logistics providers to fulfill your order.
This information may include your:
- Name
- Delivery address
- Telephone number
- Email address
- Order or shipment information
Shipping providers may process this information according to their own privacy policies and applicable law.
16. Business Transfers
If More Than Games is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where permitted by law.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or applicable legal requirements.
When material changes are made, we will update the Effective Date displayed at the top of this policy and provide any additional notice required by applicable law.
We encourage customers to review this page periodically.
18. Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, contact:
More Than Games
4901 E Silver Springs Blvd Ste 703-704
Ocala, FL 34470
United States
Email: support@morethangamez.com
Phone: +1 352-355-1577