Contact Support
Contact Us
Have a question about a product, order, shipment, return, payment, or upcoming release? Our team is here to help.
Ste 703-704
Ocala, FL 34470
Send Us a Message
For an existing order, include your order number and the email address used during checkout whenever possible.
How Can We Help?
Complete the form below with the details of your request.
Contacting Us About an Order?
Include your order number and the email address used during checkout so we can locate your purchase efficiently.
Shipping Question?
Standard orders are typically processed within 1–3 business days with an estimated transit time of 5–7 business days.
Damaged Product?
Include clear photographs of the product, shipping packaging, and shipping label where applicable.
Protect Your Information
Do not send passwords, complete payment-card details, CVV codes, or PINs through customer support.
We're Here to Help
Our team can assist with common questions before and after your purchase.
Orders
Help with confirmations, changes, cancellations, and order status.
Shipping
Questions about tracking, delivery, carriers, or shipping delays.
Returns
Assistance with eligible returns, refunds, damaged products, or incorrect items.
Pre-Orders
Help with upcoming releases, availability, allocations, or pre-sale orders.
More Than Games
Our business and customer-support information is clearly available so you always know how to reach us.
Ocala, FL 34470
United States
Need Assistance?
Contact More Than Games for questions about products, existing orders, shipping, returns, payments, or pre-orders.